Emotional Intelligence
What is Emotional Intelligence and why should you care about it in your organization?
In a study of more than 2,000 managers from 12 large organizations, 81% of the competencies that distinguished outstanding managers were related to emotional intelligence. ( Boyatzis , TCM 1982)
“In 181 different positions from 121 organizations worldwide…67% of the abilities deemed essential for effective performance were emotional competencies” (cf. Rosier, 1994)
In differentiating star performers and average ones, “emotional competencies were found to be twice as important in contributing to excellence as pure intellect and expertise.” Goleman, WWEI (cf. Jacobs and Chen, 1997)
IQ versus EI
IQ is your cognitive intelligence, your memory, your knowledge, your hard skills
EI (Emotional Intelligence) is a way to understand and recognize your own emotion and those in others in order to communicate more effectively, have superior interpersonal relationships in your private life, better results in your career and any other aspect of your life.
It brings you more self-awareness, self-confidence, self-control, commitment and integrity, the ability to communicate and influence, to initiate and accept change.
Emotional Intelligence means managing feelings so that they are expressed appropriately and effectively, enabling people to work together smoothly towards their common goals.